Make Sales Easier With The Help of Your Customers

The interact platform generates more leads to boost sales whilst also saving time and marketing spend for health and wellness.
  • Large Networks, Dealer Groups & Small Business

Interact helps you grow

The interact platform is built to deliver profit and efficiencies to both dealers and OEMs.
01

More leads & referrals

We create more enquiry, including referrals.

This is achieved by harnessing the power and the trust of your customers, and turning them into sales people. By enabling them to share authentic, branded content into their personal networks, we increase visibility for your dealership which translates into more leads and referrals.
02

Lift Conversion Rates

Give new customers the confidence to enquire and buy from you by sharing the powerful stories from previous customers that are authentic and relevant.

Real stories in the form of detailed reviews from your local customers enhance your credibility, which also improves lead quality, making it easier for your sales team to complete the sale.
03

Reduce marketing Waste

Interact saves valuable time for marketing staff, allowing them to put more activity into market. Interact reduces marketing waste by increasing conversion rates and lifting the effectiveness of other marketing.

Our platform is built to complement and enhance your existing activity.
04

Motivate Your Team

Interact enables your customer reviews to be seen by more people, ensuring your staff are recognised for their great work.

Publishing the positive and honest customer feedback in the public arena is a powerful motivator for your team.
Imagine having Every Customer Selling For you

Grow your sales without growing your sales team

10x your Social Media Performance

The interact platform is built to supercharge your social media performance in your local area, including both reach and engagement.

Firstly, interact creates authentic content that works brilliantly on social channels.

Interact then enables your customers to engage with and share your branded content into their own networks giving you maximum impact and effectiveness.

Be a Top-Rated Business in your Local Area

With more reviews and a high Google rating, you'll be more visible in local search. New customers will identify you as a trusted leader and have confidence in taking the next step to visit your showroom or website.

Our platform enables you to grow your Google Review numbers and ensure your true reputation is reflected online.

Customer Opinion

It’s easy and our customers love it. It’s the best advertising we do.

Niel McCann
Dealer Principal, Maitland Kia
Customer Opinion

Since our team started using Interact Social for customer vehicle deliveries and reviews, it’s made a real difference. The content we get from it benefits everyone: the individual sales consultant, the dealership, and the marketing team. Customers looking at our socials or website now get a genuine snapshot of our business, the consultants receive recognition for their work, and the marketing team has ready-to-go, customer-approved content. It’s an easy-to-use tool that’s made a real impact.

Courtney Menzies
Group Marketing, Australian Automotive Group
Customer Opinion

The interact platform has helped us sell more including selling more vehicles outside our local area. Customers can see we’ve sold to people living near them, which gives them confidence to also buy from us and refer us to their friends. Great platform for dealerships to help with both new and used sales.

Clint Saunders
General Sales Manager, Upper Hunter Automotive
Customer Opinion

Our Google star rating now reflects the effort and energy our team put into serving our customers

Brett Urbanowicz
General Manager, Maitland Nissan

The Importance of Customer Reviews for Business

Take every opportunity to lead your competitors and stand out in your market.
01

Influence buyer Decisions

With more than 90% of customers reading reviews online before buying a product, it's more important than ever to have a process and be proactive with reviews and customer content.

Customers are looking for confidence around "where to buy" as well as "what to buy". You can help reduce friction for future car buyers by displaying reviews online and in-store - about your business, your staff and your services.
02

Build Trust & Credibility

Reviews and testimonials relaying previous customer experiences about your dealership and your cars will build trust with potential new customers.

They're also a great opportunity to differentiate your business from competitors who may not have processes in place to capture and display reviews.
03

Enhance online
Visibility

Search engines are looking to serve up trusted, relevant and reliable content to online customers - with an emphasis on trust.

Lift your online rankings and visitor numbers with more reviews - including Google reviews - and higher ratings relative to your local competitors.
04

Strategic Marketing and Brand Building

Authentic reviews can be deployed across numerous marketing channels to attract and retain customers including website content, social media and in store.

Sharing the authentic content widely and consistently will increase brand awareness, including with customers not currently in market.

How the Platform Works

Generate Reviews

The interact platform simplifies the review generation process for business. 

We enable your business to generate reviews from your customers, and have the customers welcome the opportunity to support your business and your team.

Reviews are only difficult to gather if you have the wrong process in place. 

Talk to us about how to make review generation seamless and successful.

 

Control + reply

Control your reviews with confidence. Having control of your reviews means ensuring all customers are invited to leave reviews and all reviews are displayed where your future customers want to see them. 

From our dashboard, control the display of all reviews from any device, whether you're in the office on a desktop or using a mobile or tablet whilst on the move. 

Easily reply to Google reviews and ensure every Google review is replied to from our dashboard too.

Display reviews where your new customers are looking

Reviews have super power when they are deployed in the right places, including online and in-store, and importantly when they are embedded in the buyer journey and shown to new customers at moments when they are hyper-relevant.

Our platform enables display online including your website (using multiple display layouts), using filters to add relevance, social media and in-store displays.  

Share & Influence

The interact platform deploys content online in a unique way. 

Our super power is enabling your customers to engage and share with your content, pushing your brand into their network of family and friends, and even friends of friends.

Engaging and authentic images 

Gain complete control over how and where you display reviews.

Utilise automated reviews across your website, in store, social media and digital marketing. Choose between configurable display options or one of our APIs.

Frequently asked questions

In this day and age, customers look for reassurance before committing to a purchase or signing long term contracts. When conducting online research, reviews help to guide the decisions of your future customer base.

In short, people trust other customers’ authentic experiences over ads or marketing claims alone. With our platform, reviews and marketing go hand-in-hand.

To generate enough positive reviews to impress your new customers, you need a system and a tailored review platform to automate, generate and deploy positive experiences in order to convert those leads.

Our platform is by far the most efficient and effective way to build the reputation of your car business and its staff.

Committing to a membership can be big investment, so it can be assumed that many, if not all, of your potential new customers will do research prior to making their purchase decision.

In the past, dealerships have not always been trusted, and it’s been a difficult road to gaining that trust back.

If you run a good business, projecting that online will reassure future customers that you deliver on your promises.

The best way to do that is by using your customer’s voice.

Yes. It’s simple and fast to use.

The platform was built in consultation with local businesses ensuring a seamless experience for Managers, Marketing & Sales staff.

Yes. We make it easy for website providers to display your reviews by providing multiple display options.

Our open API is simple for any skilled web developer to work with. We also provide iFrames for simple deployment.

If you are in the process of reviewing your website provider, we’re happy to give independent guidance in this area, too.

Positive social proof has been shown to be highly influential in purchasing decisions.

When you have authentic customers backing your marketing claims, your future customers will feel confident they’re making the right choice.

Yes. All aspects of our platform can be configured to satisfy your dealership’s and manufacturer brand requirements.

Get in touch to learn more about our white labelling capability also.

Book Your Personalised Demo Today

We'll do a demo that's tailored to your business at a time that suits you. Please share your details below and we'll get in touch to confirm arrangements.
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