Reviews Redefined For Car & Bike Dealers

Exceed Targets With The Help of Your Customers

The interact platform generates more leads to boost sales whilst also saving time and marketing spend for car and bike dealers.
  • OEMs, Large Networks & Dealer Groups

Dealers from Leading Brands Use Interact

Interact helps the Bottom Line

The interact platform is built to deliver profit to dealers, dealer groups and OEMs.
01

More leads & referrals

We create more enquiry, including referrals.

This is achieved by harnessing the power and the trust of your customers, and turning them into sales people. By enabling them to share authentic, branded content into their personal networks, we increase visibility for your dealership which translates into more leads and referrals.
02

Lift Conversion Rates

Give new customers the confidence to enquire and buy from you by sharing the powerful stories from previous customers that are authentic and relevant.

Real stories in the form of detailed reviews from your local customers enhance your credibility, which also improves lead quality, making it easier for your sales team to complete the sale.
03

Reduce marketing Waste

Interact saves valuable time for marketing staff, allowing them to put more activity into market. Interact reduces marketing waste by increasing conversion rates and lifting the effectiveness of other marketing.

Our platform is built to complement and enhance your existing activity.
04

Motivate Sales Staff

Interact enables your customer reviews to be seen by more people, ensuring your staff are recognised for their great work.

Publishing the positive and honest customer feedback in the public arena is a powerful motivator for your team.
Imagine having Every Customer Selling For you

Grow your sales without growing your sales team

10x your Social Media Performance

The interact platform is built to supercharge your social media performance in your local area, including both reach and engagement.

Firstly, interact creates authentic content that works brilliantly on social channels.

Interact then enables your customers to engage with and share your branded content into their own networks giving you maximum impact and effectiveness.

Be the Top-Rated Car Dealer in your Local Area

With more reviews and a high Google rating, you'll be more visible in local search. New customers will identify you as a trusted leader and have confidence in taking the next step to visit your showroom or website.

Our platform enables you to grow your Google Review numbers and ensure your true reputation is reflected online.

Customer Opinion

It’s easy and our customers love it. It’s the best advertising we do.

Niel McCann
Dealer Principal, Maitland Kia
Customer Opinion

Since our team started using Interact Social for customer vehicle deliveries and reviews, it’s made a real difference. The content we get from it benefits everyone: the individual sales consultant, the dealership, and the marketing team. Customers looking at our socials or website now get a genuine snapshot of our business, the consultants receive recognition for their work, and the marketing team has ready-to-go, customer-approved content. It’s an easy-to-use tool that’s made a real impact.

Courtney Menzies
Group Marketing, Australian Automotive Group
Customer Opinion

The interact platform has helped us sell more including selling more vehicles outside our local area. Customers can see we’ve sold to people living near them, which gives them confidence to also buy from us and refer us to their friends. Great platform for dealerships to help with both new and used sales.

Clint Saunders
General Sales Manager, Upper Hunter Automotive
Customer Opinion

Our Google star rating now reflects the effort and energy our team put into serving our customers

Brett Urbanowicz
General Manager, Maitland Nissan

The Importance of Customer Reviews for Dealers

Take every opportunity to lead your competitors and stand out in your market.
01

Influence buyer Decisions

With more than 90% of customers reading reviews online before buying a product, it's more important than ever to have a process and be proactive with reviews and customer content.

Customers are looking for confidence around "where to buy" as well as "what to buy". Your dealership can help reduce friction for future car buyers by displaying reviews online and in-store - about your dealerships, your staff and your vehicles.
02

Build Trust & Credibility

It's easy for people inside the industry to forget that buying a car is a big decision for most buyers, especially first time buyers - and reviews give your new customers valuable reassurance.

Reviews and testimonials relaying previous customer experiences about your dealership and your cars will build trust with potential new customers.

They're also a great opportunity to differentiate your dealership from competitors who may not have processes in place to capture and display reviews.
03

Enhance online
Visibility

Search engines are looking to serve up trusted, relevant and reliable content to online customers - with an emphasis on trust.

Lift your online rankings and visitor numbers with more reviews - including Google reviews - and higher ratings relative to your local competitors.
04

Strategic Marketing and Brand Building

Authentic reviews can be deployed across numerous marketing channels to attract and retain customers including website content, social media and in store.

Sharing the authentic content widely and consistently will increase brand awareness, including with customers not currently in market.
Content Generation Made Easy

Save Time and Save Money

Marketing Managers love the interact platform. Interact delivers massive productivity wins for Marketing Managers in both small and large Dealer Groups.

Powerful Results, 10x-30x Better

The authentic content is so engaging and effective as it's real people sharing real stories. Social media posts via interact perform up to 30 times better than traditional campaign content, with strong reach and engagement.

Time Savings

Interact saves huge amounts of time for Marketing Staff and Managers month in month out, enabling them to get more done.

Cost Savings

With interact, your team and customers are creating masses of engaging content at a fraction of the cost compared to traditional content generation.

Volume and Frequency

The interact platform delivers high-quality, original content for use in marketing, including social media at incredible frequency.

Built to Help Large Networks and Groups

We are dedicated to elevating your brand & business.

Compliance with Standards

We elevate your brand without imposing our own. Our platform will be configured to align with your brand identity and standards, ensure consistency across all locations.

Enhanced Customer Experience

Ensure consistent on-brand survey and customer review processes across the full dealer network in a way that enhances the overall experience for your customers.

Connect with Local Audiences

Generate, manage, and deploy reviews effectively to build and maintain a competitive advantage at all levels including local, regional and national levels.

Brand Protection

Secure star ratings across your entire network with our platform, ensuring your brand remains strong and reputable in each location, and also highlights local customer content.

How the Platform Works

Through our four informative tabs, we'll take you on a journey from the basics of economic principles to the intricacies of macroeconomics and microeconomics.

Generate Reviews

The interact platform simplifies the review generation process for dealerships. 

We enable your business to generate reviews from your customers, and have the customers welcome the opportunity to support your business and your team.

Reviews are only difficult to gather if you have the wrong process in place. 

Talk to us about how to make review generation seamless and successful.

 

Control + reply

Control your reviews with confidence. Having control of your reviews means ensuring all customers are invited to leave reviews and all reviews are displayed where your future customers want to see them. 

From our dashboard, control the display of all reviews from any device, whether you're in the office on a desktop or using a mobile or tablet whilst on the move. 

Easily reply to Google reviews and ensure every Google review is replied to from our dashboard too.

Display reviews where your new customers are looking

Reviews have super power when they are deployed in the right places, including online and in-store, and importantly when they are embedded in the buyer journey and shown to new customers at moments when they are hyper-relevant.

Our platform enables display online including your website (using multiple display layouts), using filters to add relevance, social media and in-store displays.  

Share & Influence

The interact platform deploys content online in a unique way. 

Our super power is enabling your customers to engage and share with your content, pushing your brand into their network of family and friends, and even friends of friends.

Engaging and authentic images 

Gain complete control over how and where you display reviews.

Utilise automated reviews across your website, in store, social media and digital marketing. Choose between configurable display options or one of our APIs.

FULLY Configurable for maximum impact

Hyper Relevant Review Content

The interact platform is fully configurable and ensures you have the ability to display the right review content, in the best layout across all channels.

This improves the buying experience for your customers.

Reviews by Business

Display all the reviews for the business or department.

Reviews by Model

Make it easy for customers to understand the benefits of your product in reviews written by people just like them.

Reviews by use case

Generate and display reviews for specific use cases that help you differentiate your product. For example, reviews about towing, safety, family use, etc

Reviews by Location

Make it easy for customers to see reviews from their suburb or location

Reviews by Team Member

Make it easier for customers to get to know your team by including their own reviews on staff profile pages

Interactive Reviews

Allow customers or staff to interact with reviews and filter to display the most relevant reviews
Limitless Display Options

Display Relevant Reviews Where Your Customers Want Them


Buyers are actively seeking out authentic content and reviews in their research. We make it easy for them to like you and your product by enabling review display at all key touchpoints including websites, social media, and in store displays.

Mobile Friendly Website Display

With most customers using a smartphone to shop, our configurable review widgets are coded to look brilliant on a small screen.

Website Display

Our integrations make it easy for your website provider to embed reviews across your website. We can also deploy custom landing pages on your behalf.

Varied Display For All Screen Sizes

Our review widgets are fully responsive to ensure they have impact regardless of the screen size your customer is viewing them on.

In-Store Display

Fancy a silent salesperson that customers like to interact with?

Go ahead and deploy your reviews in store on a kiosk or a wall mounted TV.

Integrations

Our platform plays well with others, ensuring data is shared seemlessly into your existing processes and systems.

We can integrate via open API including integrating with any CRM.

We also integrate with platforms like Facebook, Instagram and Google to publish content and reply to reviews.

Frequently asked questions

In this day and age, customers look for reassurance before committing to a purchase. When conducting online research, reviews help to guide the decisions of your future customer base.

In short, people trust other customers’ authentic experiences over ads or marketing claims alone. With our platform, reviews and marketing go hand-in-hand.

In car dealerships or the automotive industry at large, positive reviews rarely happen by chance. It is more likely that a disgruntled customer will leave a negative review or complaint.

To generate enough positive reviews to impress your new customers, you need a system and a tailored review platform to automate, generate and deploy positive experiences in order to convert those leads.

Our platform is designed and tested in Australian car dealerships, to suit car dealers. It is by far the most efficient and effective way to build the reputation of your car dealership and its staff.

Buying a car is big investment, so it can be assumed that many, if not all, of your potential new customers will do research prior to making their purchase decision.

In the past, dealerships have not always been trusted, and it’s been a difficult road to gaining that trust back.

If you run a good business, projecting that online will reassure future customers that you deliver on your promises.

The best way to do that is by using your customer’s voice.

Yes. It’s simple and fast to use.

The platform was built in consultation with local dealerships ensuring a seamless experience for Managers, Marketing & Sales staff.

Yes. We make it easy for automotive website providers to display your reviews by providing multiple display options.

Our open API is simple for any skilled web developer to work with. We also provide iFrames for simple deployment.

If you are in the process of reviewing your website provider, we’re happy to give independent guidance in this area, too.

Positive social proof has been shown to be highly influential in purchasing decisions.

When you have authentic customers backing your marketing claims, your future customers will feel confident they’re making the right choice.

Yes. All aspects of our platform can be configured to satisfy your dealership’s and manufacturer brand requirements.

Get in touch to learn more about our white labelling capability also.

Book Your Personalised Demo Today

We'll do a demo that's tailored to your business at a time that suits you. Please share your details below and we'll get in touch to confirm arrangements.
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